FAQ

Where does yoo.moda ship from?

Yoo.moda ships from Santhia (80 Km from Milan), Italy.

Are products authentic?

Yes, absolutely. Yoo.moda's entire catalog is genuine and 100% authentic. All of our products are authentic and come in the original packaging and most of them with TAGS. We acquire the products we sell directly from the manufacturer or from authorised distributors.

What about shipping services?

Shipping cost is a flat rate of 5 Euros per order (price may vary) for orders shipped to Italy, 9,90 Euros to mostly of the EU countries. This includes dropship orders. Delivery is expected between 2 and 5 business days. Large orders will have a custom price based on the weight of the order. All tracking information is provided in your account within each order's page.
Yoo.moda ships with GLS , or DHL.

What is your return policy?

Our policy allows 21 days from delivery to request a return, for which you must inform of us within that time frame, and 30 days from the customer's original delivery date to arrive at our facility for return. All of our orders are inspected by the logistics center; the item must be returned in original condition and not have been worn to be accepted as a return. We do not refund shipping charges.

Internationally Ship?

Yoo.moda ship orders Worldwide. Orders are mainly shipped with DHL. Price varies by country and weight. (Countries like Russia and India may not be available).

[powr-popup id=7b41add0_1497088333]